Terms and Conditions

1. General
By purchasing from Crystal Ravine, you agree to these Terms & Conditions. We reserve the right to update or modify these terms at any time.

2. Product Descriptions
We show each crystal from every angle and provide one video with every listing. What you see is exactly what you get. All sales are final.

3. Payments
We accept major credit cards and other payment methods listed at checkout. Orders must be paid in full before shipping.

4. Shipping & Delivery
Orders ship every Thursday (Pacific Time). We are not responsible for delays caused by shipping carriers. Customers are responsible for providing the correct shipping address.

5. Returns & Refunds
All sales are final. We do not accept returns or exchanges for any reason.

6. Liability
We are not responsible for injuries or damages resulting from the use of our crystals. All items are sold as collectibles or decorative pieces.

7. Copyright & Intellectual Property
All content on our website, including product images, descriptions, and videos, is the property of Crystal Ravine. Unauthorized use, reproduction, or distribution of any content is strictly prohibited. Any unauthorized resale, relisting, or rebranding of our products under another business or brand name is a direct violation of our intellectual property rights. Legal action will be taken against any individual or entity found engaging in such activities.

8. User Behavior
Users of our website and social media platforms must adhere to respectful conduct. We do not tolerate hate speech, bullying, spam, or unlawful behavior. We reserve the right to disable user accounts and remove any comments or interactions that violate this policy.

9. Website Availability
We strive to keep our website functional at all times. However, we are not responsible for temporary downtime due to maintenance or technical issues.

10. Contact
For any inquiries, please contact us at info@crystalravine.com